Trying to add a generic service in a failover cluster.
Select the option Services and Application and it opens the wizard and then displays the error "An error was encountered while loading the list of services. QueryServiceConfig failed. The system cannot find the file specified"
The cluster validation wizard completes successfully. Permissions do not appear to be an issue as this account can seemly do everything else so I am at a loss to understand why this API is failing when it tries to query the server for services information.
Having searched the Internet the only thing I have found was someone posting a similar issue in the Greek language Technet forum(if I recall correctly) and their comment was they rebuild their cluster.
Windows 2008 (SP2) x64 two node cluster running a non-Microsoft database. We need to add a non-Microsoft Enterpirse backup solution and this is their documented method (adding it as a generic service) - both bits of software are from big vendors.
Symantec AV, but have tried with that disabled so don't think it has anything to do with that. Something is stopping the API from reporting back but I can't find what.
Really appreciate some help before we have to log a chargable call with Microsoft support
Thank you