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Monitoring Server (Opmanager) shows clear/online status for one of the MS SQL Server 2012 on Windows 2012 R2 virtual machines

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Environment:-

  • Opmanger monitoring server across multiple WAN connections installed on subnet 10.250.1.xx
  • 3 x MS SQL Server 2012 Enterprise edition installed on two MS Windows 2012 R2 virtual machines on clustered environment
  • 1 x MS SQL Server is on 10.15.16.x subnet
  • 2 x MS SQL Server is on 10.15.18.xx subnet

No Issue:-

  • No issue from monitoring application to SQL Server on 10.15.16.xx subnet the status shows "Online"
  • No issue from monitoring application to any other server on subnet 10.15.18.xx submnet

Issue:-

  • One on the SQL server on 10.15.18.xx subnet
  • Monitoring application shows "Online" status for one of SQL server. If I restart SQL server with "critical" status updates to "online" after restart and other SQL server with "online" status changes to "critical"
  • Basically one of the SQL Server on cluster environment  subnet 10.15.18.xx is always showing on "Critical" status by monitoring application server
  • I can ping from server status "online" both direction
  • I cannot ping from server status "critical" both direction
  • I can trace from server status "online" both direction
  • I cannot trace from server status "critical" both direction
  • No errors into event logs

I have done my troubleshooting and also posted on opmanger forums with no luck on resolution

I believe it is more cluster issue when service restarts

Any idea on resolution please?


Muhammad Mehdi


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